 Availacall’s wide range of call centre services also includes debt recovery services. Our expert call centre operators are able to contact your debtors both early and often, the most effective way of getting the right response.
It is difficult for a business to deliver cost-effective debt recovery call centre services in-house. The technology, space, staff and training are all large overheads. Services still might not run out-of-hours, so some debtors will be missed. Availacall provides what you need, when you need it –
and you pay only by result.
We offer the following benefits:
-
STAFF WITH HIGHLY FOCUSED COMMUNICATION SKILLS
Availacall’s success has been based on the superb quality of its staff. They start off with effective listening, negotiation and probing skills, which we develop by quality training. Most of the people we talk to don’t want to be in debt, don’t want legal action, and are glad to find a way out with the skilful intervention of our operators.
Our first-rate technology includes Automated Dialling so that our staff spend more time talking to your debtors instead of wasting time in dialling.
- FAST PAYMENT PROCESSING
We are able to process credit and debit card payments and update your own databases and accounts.
- TOP QUALITY AND VALUE
Availacall’s call centre Debt Recovery Service is based at its purpose-built high-tech centre on Malta, which gives both offshore price benefits AND UK service quality. This includes well-educated, fluent English speakers.
- REGULATED, PROFESSIONAL SERVICES
We comply fully with all relevant legislation, are approved by the Malta Financial Services Authority (www.fsa.co.mt) and are members of the Credit Services Association (www.csa-uk.com).
Availacall offers a recovery service that works for debts of all sizes – from household utilities bills, through consumer credit default to high-value commercial accounts. We are also prepared to purchase consumer or commercial debt portfolios.
Call us on
+44 (0)208 631 5401
or use our call-back service
Availacall – effective Debt Recovery Services
The answer to your call
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