Availacall offers businesses a full range of worldwide outbound and inbound call center services. We are a leading near-shore customer service call center, delivering mainland service quality at offshore prices.
Availacall agents will answer queries and provide help in a customer support environment. We can manage your entire consumer service operation.
Our agents provide a quick and decisive outcome to a request or problem, leaving callers confident that they are dealing with a professional, considerate organization.
With staff trained to your standards, telephone and web-based support desks are set up to exact specifications, with detailed monitoring, recording and reporting.
We offer:
- 100% Internet Protocol technology
- 100% fluent English speakers
- Industry-leading Service Levels (such as - Over 80% of calls answered in under 20 seconds; 99% overall agent availability; 95% first call resolution at first contact)
- Watertight training and quality assurance processes
- Globally competitive prices
At Availacall, customers receive the very best service.
Call us on
+44 (0)208 631 5401
Availacall – Foremost customer service call center solutions |
