Availacall offers businesses a full range of  worldwide outbound and inbound contact centre services.
We are a leading near-shore contact centre delivering UK service quality at offshore prices. With a purpose-built contact centre in Malta, we bring you the cost advantage of outsourcing to India without the problems of rising prices, staff turnover and poor service performance.
Our Malta enjoys other significant advantages:
- First-class telecommunications infrastructure
- Well-educated, skilled workers, all fluent in English, Maltese, spoken Arabic and often Italian
- Remarkably low cost-of-living, despite the high quality of Maltese life
Availacall has the capacity to match and extend your call services. We offer:
- 100% Internet Protocol technology
- 100% fluent English speakers
- Contact centre industry-leading Service Levels (for example - Over 80% of calls answered in under 20 seconds; 99% overall agent availability; 95% first call resolution at first contact)
- Comprehensive training and quality assurance processes
- Keenly competitive prices
Visit us on stand C40 at Call Centre Expo 2006 (Europe’s premier event for contact centre solutions) at the NEC (October 3rd and 4th) to find out what we can do for you: www.callcentre-expo.com.
or Call us on
+44 (0)208 631 5401
Availacall – Leading the field in customer contact centre services
Availacall is a member of the Customer Contact Association, the body for contact centre professionals: www.cca.org.uk. |
