Availacall offers businesses a full range of worldwide outbound and inbound call centre services. As a leading near-shore provider, we deliver call centre outsourcing with mainland service quality at offshore prices.
Our call centres have low operating costs, and other clear advantages:
- First-class telecommunications infrastructure
- Well-educated, skilled workers, all fluent in English, Maltese, spoken Arabic and often Italian
- Remarkably low cost-of-living, despite the high quality of Maltese life
Availacall has the capacity to match and extend your call services.
We offer:
- 100% Internet Protocol technology
- 100% fluent English speakers
- Service Levels that easily outstrip other call centres (for example - Over 80% of calls answered in under 20 seconds; 99% overall agent availability; 95% first call resolution at first contact)
- Comprehensive training and quality assurance processes
- Keenly competitive prices
Visit us on stand C40 at Call Centre Expo 2006 (Europe’s premier event for call centres) at the NEC (October 3rd and 4th) to find out what we can do for you: see www.callcentre-expo.com.
or Call us on
+44 (0)208 631 5401
Availacall – leading call centres
Availacall is a member of the Call Centres Association: see www.cca.org.uk. |