Availacall offers businesses a full range ofworldwide outbound and inbound call centre services. We offer a superior alternative to call centres in India with our  Malta/UK provision. This ‘near-shore’ approach means that we deliver our services with mainland quality at offshore prices.
Call centres in India are suffering excessive staff turnover, increasing wage costs, and the many service problems experienced by UK callers.
Availacall offers solutions that are both best-value AND top-quality. We have established the first commercial contact centre on Malta, which brings low operating costs, and other clear advantages:
- First-class telecommunications infrastructure
- Well-educated, skilled workers, all fluent in English, Maltese, spoken Arabic and often Italian
- Remarkably low cost-of-living, despite the high quality of Maltese life
Availacall has the capacity to match and extend your call services. We offer:
- 100% latest Internet Protocol technology
- 100% fluent English speakers
- Industry-leading Service Levels (such as - Over 80% of calls answered in under 20 seconds; 99% overall agent availability; 95% first call resolution at first contact)
- Full range of live and recorded services to cover all inbound and outbound operations
- First-class training and quality assurance processes
- Globally competitive prices
Call us on
+44 (0)208 631 5401
Availacall – A better alternative to call centres in India |
