Availacall offers businesses a full range of business processing outsourcing solutions at it near shore and off shore call centres.
We are a leading provider of near shore and offshore business process outsource services within the call centre services industry.
Availacall can remove the burden of running back office processing and customer facing call centre centres operations leaving you to focus on your core business. We can deliver web enabled call centres and business process outsourcing (BPO) services to clients that wish to outsource particualr functions on a contract basis.
Near shore and offshore business process outsourcing within the call centre industry is a logical choice for companies looking to reduce costs and remain competitiveto in a global economy.
Availacall delivers a high-quality, high-value offshore business oursource process and operation with staff trained to your standards, telephone and web-based desks are set up to exact specifications, with detailed monitoring, recording and reporting.
You will be well-served by our offshore business process outsourcing services that include:
- 100% latest Internet Protocol technology
- 100% fluent English speakers
- Industry-leading Service Levels (such as - Over 80% of calls answered in under 20 seconds; 99% overall agent availability; 95% first call resolution at first contact)
- Full range of live and recorded services to cover all inbound and outbound call centre operations
- Watertight training and quality assurance processes
- Globally competitive prices.
Call us on
+44 (0)208 631 5401
Availacall - Business Process Outsourcing (BPO) Services. |
