The staff at Availacall are fully trained to answer phone calls according to your instructions. We can screen the calls and, when your protocol requires it, we can contact the ‘on duty’ personnel designated to handle the particular situation that has arisen.
Your personnel are not disturbed by non-urgent enquiries. Full reporting procedures will allow you to ensure that your own ‘procedures’ are working properly.
Availacall can be that vital first point of contact for your clients; which can make the difference between you winning business, or losing it to your competitors. We ensure that the correct procedures are followed. Web based call handling can be used to process breakdowns / call-outs / sales enquiries or orders.
Call us on
+44 (0)208 631 5401
Availacall – leading call centres
Availacall is a member of the Call Centres Association: see www.cca.org.uk. |
